0:00
what's up auto enthusiasts david here
0:02
from AutoSavvy Here's a shocking number
0:04
for you 63% of American drivers don't
0:08
trust auto repair shops And honestly as
0:10
someone who spent 20 years in this
0:12
industry I understand why I've seen
0:14
firsthand how some unethical shops prey
0:16
on drivers who simply don't know enough
0:19
about their vehicles to spot when
0:20
they're being taken advantage of Today
0:22
I'm breaking my industry's code of
0:24
silence I'm exposing the 13 most common
0:27
repair shop tactics that drain your bank
0:28
account through overpriced services
0:31
completely unnecessary repairs and
0:32
sneaky psychological tricks By the end
0:34
of this video you'll know exactly how to
0:36
protect yourself in your wallet And
0:38
stick around until the end I'll share my
0:40
foolproof three-step method that ensures
0:42
you'll never fall victim to a repair
0:44
scam again Ripoff number one premature
0:47
fluid flushes Let's start with one of
0:49
the most common scams the urgent fluid
0:51
flush Ever had a mechanic show you a
0:53
sample of your dirty transmission fluid
0:56
or coolant and insist it needed
0:57
immediate replacement here's what they
0:59
don't tell you Most automotive fluids
1:01
are engineered to last between 50,000
1:03
and 100,000 mi But I've seen shops push
1:06
these services on vehicles with just
1:08
30,000 mi That's potentially 70,000 mi
1:11
early Why because fluid flushes are
1:13
incredibly profitable A shop's cost for
1:15
the fluid might be $20 but they'll
1:18
charge you $100 to $300 for the service
1:21
Want to know a repair shop secret that
1:23
dirty sample they're showing you might
1:24
not even be from your car I've witnessed
1:26
mechanics keep deliberately contaminated
1:29
samples just to scare customers Here's
1:30
your defense Always check your owner's
1:32
manual for the recommended service
1:34
intervals And if they claim your fluid
1:36
needs replacing ask for proof like a
1:38
test strip or chemical analysis showing
1:40
breakdown No proof thank them and drive
1:42
away with your wallet intact Ripoff
1:44
Number two check engine light Fear
1:46
tactics That dreaded check engine light
1:48
Nothing strikes fear into a driver's
1:50
heart quite like it which is exactly why
1:52
some shops leverage it to sell you
1:54
expensive repairs you might not need
1:57
Here's something the repair industry
1:58
doesn't advertise According to the EPA
2:00
approximately 10% of check engine lights
2:03
are triggered by something as simple as
2:05
a loose gas cap Yes a loose gas cap that
2:07
costs you nothing to fix But unethical
2:10
mechanics will throw around intimidating
2:12
terms like oxygen sensor failure or
2:14
catalytic converter degradation counting
2:16
on you not understanding what they mean
2:18
Your best defense this little device an
2:20
OBD2 code reader You can get one online
2:23
for about $25 and it's one of the
2:25
smartest automotive investments you'll
2:27
ever make Just plug it into your car's
2:29
diagnostic port usually under the
2:31
steering wheel and it will display the
2:33
exact error code Google that code and
2:35
suddenly you'll know exactly what's
2:37
happening with your vehicle P 0455 loose
2:40
gas cap $0 fix P 0171 system too lean
2:44
often just a dirty air filter P 0420
2:47
catalytic efficiency sometimes just an
2:49
oxygen sensor David armed with this
2:51
knowledge you can walk into the shop as
2:54
an informed customer Trust me mechanics
2:56
hate when you know the actual code
2:58
because it means they can't exaggerate
3:00
the problem Ripoff number three the air
3:02
filter swap This next scam is so common
3:05
because it's so easy to pull off The air
3:07
filter replacement hustle works because
3:09
most drivers have no idea what their air
3:11
filter actually looks like The Car Care
3:13
Council reports that one in four drivers
3:16
gets tricked into premature air filter
3:18
replacements Here's how it works During
3:20
a routine service the mechanic emerges
3:22
from the bay holding what looks like a
3:24
disgusting air filter covered in dirt
3:26
and debris Look how clogged this is Your
3:28
engine can barely breathe they'll say
3:31
But here's the industry secret Many
3:33
shops keep specially prepared display
3:35
filters that look horrifically dirty
3:37
specifically to scare customers Most air
3:39
filters should last 15,000 to 30,000 mi
3:42
under normal driving conditions Unless
3:44
you're regularly driving on dirt roads
3:46
or through construction zones yours is
3:48
probably fine Want to shut this scam
3:50
down instantly before your service
3:52
appointment Pop your hood and locate
3:54
your air filter box It's usually this
3:55
black plastic container near the front
3:57
of the engine bay Take a quick photo of
3:59
your actual filter When they come out
4:01
claiming yours is filthy show them the
4:03
picture Or better yet learn to replace
4:05
it yourself Most filters cost $15 to $20
4:08
online and replacement takes less than 2
4:11
minutes with zero tools I'll link a
4:13
guide for the most common vehicles in
4:14
the description below Your engine really
4:16
needs synthetic oil How many times have
4:18
you heard that during an oil change this
4:20
upsell is extremely profitable for shops
4:22
because synthetic oil costs roughly
4:24
twice as much as conventional oil Here's
4:26
what repair shops don't want you to know
4:28
According to Consumer Reports about 75%
4:31
of vehicles on the road today run
4:33
perfectly fine on conventional oil
4:35
Synthetic oil does have advantages It
4:37
performs better in extreme temperatures
4:39
and can last longer between changes But
4:41
for most drivers it's simply an
4:43
unnecessary expense Unless your vehicle
4:45
specifically requires synthetic oil in
4:47
the owner's manual or you're driving in
4:49
extreme conditions like towing heavy
4:51
loads or living in regions with
4:53
temperature extremes you're likely
4:54
throwing money away Check your oil cap
4:56
or owner's manual If it says 5W30 or
4:59
similar without specifically requiring
5:02
synthetic conventional oil is perfectly
5:04
fine Don't let a mechanic convince you
5:06
otherwise One more thing that special
5:08
synthetic blend they might offer as a
5:10
middle option that's often just
5:11
conventional oil with a tiny amount of
5:13
synthetic added and they'll charge you
5:15
significantly more for it It's pure
5:17
profit padding Ripoff number five the
5:19
brake pad scare Your brake pads are
5:21
dangerously worn and need immediate
5:23
replacement When it comes to effective
5:24
scare tactics nothing works better than
5:27
suggesting your brakes might fail Here's
5:29
the truth Brake pads are designed with
5:31
wear indicators and typically don't need
5:33
replacement until they're worn down to
5:35
about 3 mm thickness Yet I've seen
5:37
countless repair orders pushing
5:39
replacement when pads still had 6 plus
5:41
millime of material left That's
5:43
potentially thousands more miles of safe
5:45
driving The National Highway Traffic
5:47
Safety Administration states that pads
5:49
below 3 mm risk damaging your rotors but
5:52
anything above that is generally safe
5:54
for normal driving conditions Here's how
5:56
to protect yourself Always ask to see
5:57
the actual measurement A reputable
5:59
mechanic will show you the thickness
6:01
using a caliper or gauge If they refuse
6:03
or tell you to just trust them that's a
6:05
major red flag Most modern brake pads
6:08
also have wear indicators metal tabs
6:10
that make a squealing noise when your
6:11
pads are actually getting low If you're
6:14
not hearing that noise your brakes are
6:16
likely fine I recently had a customer
6:18
who was quoted $600 for a critical brake
6:21
job He came to me for a second opinion
6:23
His pad still had 5 mm left Easily good
6:26
for another 10,000 mi That second
6:28
opinion saved him hundreds of dollars
6:30
and unnecessary work Ripoff number six
6:33
dealer only parts myth You need factory
6:36
original parts or you'll void your
6:37
warranty This is one of the most
6:39
persistent and costly myths in
6:41
automotive repair and it costs drivers
6:43
billions every year Let me clear this up
6:45
once and for all OEM original equipment
6:48
manufacturer Parts are made by the same
6:50
companies that supplied parts to your
6:52
car's manufacturer They're identical to
6:54
what your car came with from the factory
6:56
But here's what repair shops don't want
6:58
you to know Many aftermarket parts are
7:00
manufactured by the exact same companies
7:02
that make the OEM parts They just don't
7:04
have the car manufacturers logo stamped
7:06
on them The price difference
7:07
astronomical An $80 aftermarket
7:09
alternator becomes $200 when it has that
7:12
luxury brand logo despite being
7:14
functionally identical The National
7:16
Automotive Parts Association found that
7:18
89% of quality aftermarket parts perform
7:21
just as well as OEM parts at 30 to 50%
7:24
lower cost And regarding your warranty
7:26
the Magnes Moss Warranty Act legally
7:29
protects you A manufacturer cannot void
7:32
your warranty just because you used
7:33
aftermarket parts This is federal law
7:35
Here's a real example This oxygen sensor
7:38
the OEM version cost $250 This
7:41
aftermarket version $75 Both will pass
7:44
emissions tests Both will last years
7:46
Both perform identically The difference
7:47
is purely profit margin for the shop
7:49
Unless your warranty explicitly requires
7:51
OEM parts which is rare and typically
7:53
only applies to certain high-end luxury
7:55
vehicles always ask if there's a quality
7:58
aftermarket option available Ripoff
8:00
number seven labor cost inflation Ever
8:02
wonder why you're build for 3 hours of
8:04
labor when your car was only in the bay
8:06
for an hour welcome to the world of book
8:08
time in one of the industry's most
8:10
profitable practices Here's how it works
8:12
Repairs are built based on standardized
8:14
labor times published in repair manuals
8:16
not the actual time spent working on
8:18
your vehicle So if the manual says
8:20
replacing an alternator takes 2 hours
8:22
you'll be charged for 2 hours even if an
8:24
experienced mechanic finishes it in 45
8:27
minutes I'm not saying standardized
8:28
times are inherently unfair They protect
8:31
you from being overcharged when a repair
8:32
takes longer than expected But the
8:34
system is easily abused when shops
8:37
consistently finish work faster than the
8:39
book time but still charge the full
8:41
amount To protect yourself check labor
8:43
estimates on sites like Repair Pal or
8:45
your mechanic before approving work
8:47
These resources show fair prices for
8:50
specific repairs on your exact make and
8:52
model And always get a detailed written
8:54
estimate breaking down parts and labor
8:55
before authorizing any work If the final
8:58
bill exceeds the estimate by more than
9:00
10% you have grounds to dispute the
9:02
charges in most states Ripoff number
9:04
eight DIY disasters One of the most
9:06
profitable tactics in the repair
9:08
industry is charging premium rates for
9:10
maintenance tasks so simple you could do
9:12
them yourself in minutes with zero
9:14
experience Take the cabin air filter a
9:16
perfect example Replacing it typically
9:19
involves opening your glove box removing
9:21
a plastic cover sliding out the old
9:23
filter and inserting a new one Total
9:25
time maybe 3 minutes Total skill
9:27
required Can you open a glove box yet i
9:29
regularly see invoices charging $120 or
9:33
more for this service The filter itself
9:35
costs $15 to $20 online meaning you're
9:38
paying $100 plus for something you could
9:40
easily do while waiting at a red light
9:42
cabin air filter engine air filter wiper
9:45
blades battery replacement light bulb
9:47
changes Same goes for wiper blades A
9:49
genuine two-minute job that shops
9:51
regularly charge $50 to $80 to perform
9:54
or basic light bulb replacements that
9:56
shops bill at $30 to $50 for 60 seconds
9:58
of work My advice before approving any
10:01
maintenance service simply Google your
10:03
car model plus the service plus DIY If
10:06
the tutorial video is under 5 minutes
10:08
and requires no special tools consider
10:10
doing it yourself and pocket the savings
10:12
Ripoff number nine phantom repairs This
10:14
next scam is not just unethical it's
10:17
illegal Phantom repairs occur when
10:19
you're charged for work that was never
10:20
actually performed According to the
10:22
Federal Trade Commission American
10:23
consumers lose approximately $2 billion
10:26
annually to fraudulent auto repairs with
10:28
phantom services making up a significant
10:30
portion Here's a real case I witnessed A
10:33
customer paid $750 for a power steering
10:36
pump replacement When she experienced
10:38
the same issue weeks later another shop
10:40
discovered the original pump was still
10:42
installed It had just been cleaned to
10:44
appear newer To protect yourself always
10:46
request to see the removed parts Any
10:48
legitimate shop will be happy to show
10:50
you what they've replaced No parts to
10:52
show major red flag Also ask for before
10:55
and after photos of significant repairs
10:58
Most technicians have smartphones
11:00
Snapping a quick photo takes seconds and
11:02
provides proof the work was actually
11:03
performed Check your invoice carefully
11:05
too Vague descriptions like adjusted
11:07
components or system service without
11:10
specifics might indicate services that
11:12
never happened Demand detailed
11:13
explanations of exactly what was done
11:15
Ripoff number 10 the warranty
11:17
intimidation If you don't service your
11:19
car at the dealership you'll void your
11:21
warranty I can't tell you how many times
11:23
I've heard customers repeat this myth
11:25
after visiting a dealer This claim is
11:27
not just misleading it's completely
11:29
illegal Let me introduce you to one of
11:31
the most important consumer protection
11:33
laws you've probably never heard of the
11:34
Magnes Moss Warranty Act This federal
11:37
law explicitly prohibits manufacturers
11:39
from voiding your warranty just because
11:41
you used an independent repair shop or
11:43
aftermarket parts As long as the work is
11:46
performed correctly and meets
11:47
manufacturer specifications your
11:49
warranty remains 100% intact Dealerships
11:52
count on you not knowing your rights
11:54
They use warranty intimidation to keep
11:56
you paying their inflated service prices
11:59
often 30 to 60% higher than independent
12:02
shops for identical work To protect
12:03
yourself keep detailed records of all
12:05
maintenance and repairs including
12:07
receipts showing that proper parts and
12:09
fluids were used If a dealer tries to
12:11
deny warranty coverage claiming improper
12:13
maintenance show your documentation and
12:15
remind them of the Magnuson Moss
12:17
Warranty Act If they still refuse file a
12:19
complaint with the Federal Trade
12:21
Commission They take these violations
12:22
seriously and dealers know it Repeat off
12:25
11 Fictional products and services Ever
12:28
been offered a premium service that
12:29
sounds impressive but leaves you
12:31
wondering what exactly you're paying for
12:33
welcome to the world of fictional
12:35
automotive products and services The
12:36
classic example is blinker fluid A
12:39
completely fictional product that
12:40
doesn't exist While it's sometimes used
12:42
as a joke I've genuinely seen customers
12:45
charge for it If anyone ever suggests
12:46
your blinker fluid needs replacing take
12:49
your business elsewhere immediately
12:50
blinker fluid muffler bearings premium
12:52
windshield fluid engine tune-ups on
12:55
modern cars But the scam goes beyond
12:57
obvious fakes Many shops sell premium
12:59
versions of basic products at
13:01
astronomical markups For example I've
13:03
seen special windshield washer washer
13:05
fluid sold for $50 per gallon that's
13:08
functionally identical to the
13:09
$2.99 version at any auto parts store
13:12
Headlight restoration is another common
13:14
upsell Shops charge $100 plus for a
13:16
service you can do yourself with a $10
13:19
kit from any auto parts store It's
13:21
literally just polishing plastic There's
13:23
no special technology or expertise
13:25
required or fuel system cleaning
13:27
services priced at $150 to $200 that
13:30
often involve nothing more than pouring
13:32
a $6 bottle of fuel injector cleaner
13:34
into your tank Something you could do
13:36
yourself during a regular fillup David
13:38
my rule of thumb if a service sounds
13:40
vague or you don't understand exactly
13:42
what's being done ask for specific
13:44
details about the process and what
13:46
measurable improvement you should expect
13:49
If they can't give clear answers decline
13:51
the service Ripoff number 12 the
13:53
suspension scare Your shocks and struts
13:55
are dangerously worn and need immediate
13:58
replacement This repair recommendation
14:00
often comes after your car hits a
14:02
certain mileage milestone typically
14:04
around 50,000 mi Here's the truth
14:06
Suspension components don't wear out
14:08
based solely on mileage Their lifespan
14:10
depends on your driving conditions road
14:12
quality vehicle weight and maintenance
14:14
history Many modern vehicles can go
14:16
80,000 to 100,000 mi before needing
14:19
suspension work Yet shops routinely
14:22
recommend full replacements far earlier
14:24
because it's an incredibly profitable
14:26
job A full set of shocks or struts with
14:28
labor can cost $1,000 to $2,000 That's
14:31
serious money for potentially
14:33
unnecessary work Here's a simple test
14:35
you can do yourself Press down firmly on
14:37
each corner of your vehicle and release
14:39
If the car bounces more than twice
14:41
before settling your shocks or struts
14:43
might indeed be wearing out If it
14:44
returns to position smoothly after one
14:47
or two bounces they're likely fine Also
14:49
check for these warning signs Excessive
14:51
bouncing over bumps nose diving during
14:54
braking or uneven tire wear patterns If
14:56
you're not experiencing these issues be
14:58
skeptical of suspension replacement
15:00
recommendations Always get a second
15:02
opinion on suspension work The
15:04
diagnostic time is well worth it
15:05
considering the potential savings on an
15:07
unnecessary 1,000 plus repair Ripoff
15:10
number 13 the free inspection trap Who
15:12
doesn't love getting something for free
15:14
that's exactly what repair shops are
15:16
counting on when they advertise free
15:18
inspections or free multi-point checks
15:20
According to the Automobile Association
15:22
of America approximately 22% of free
15:25
inspections result in recommendations
15:27
for repairs that aren't actually needed
15:28
These free services are marketing tools
15:31
designed to find problems real or
15:32
imagined that can be turned into
15:34
profitable repairs I recently consulted
15:36
with a driver who brought in a list of
15:38
urgent repairs totaling over $3,200 from
15:41
a free inspection After examining the
15:43
vehicle myself I found only about $600
15:46
worth of legitimate issues needing
15:47
attention The rest were either grossly
15:50
exaggerated or completely fabricated
15:52
Common exaggerations include claiming
15:54
belts are about to fail when they show
15:57
normal wear suggesting transmission
15:59
flushes for perfectly healthy fluid or
16:01
recommending premature brake jobs My
16:04
golden rule never approve repairs on the
16:06
spot after a free inspection Thank them
16:08
for the list say you'll think about it
16:10
and seek a second opinion A legitimate
16:12
issue will be confirmed by another
16:13
mechanic A fabricated one will be
16:15
exposed And don't fall for high pressure
16:17
tactics like this price is only good
16:19
today or it's dangerous to drive with
16:21
this problem Unless your car is
16:23
literally undrivable you have time to
16:25
verify the diagnosis Now as promised
16:27
here's my three-step system that will
16:29
ensure you never fall victim to an auto
16:31
repair scam again Step one build a
16:34
relationship with a trustworthy mechanic
16:35
before you need major repairs Start with
16:37
small services like oil changes to test
16:40
their honesty and transparency If they
16:42
don't try to upsell you on unnecessary
16:44
services that's a good sign Step two
16:46
always get a second opinion for any
16:48
repair over $300 The diagnostic fee
16:51
you'll pay $50 to $100 could save you
16:54
thousands on unnecessary work And here's
16:56
a pro tip Don't tell the second shop
16:58
what the first shop diagnosed Let them
17:00
find the problem independently and see
17:02
if their assessment matches Step three
17:04
educate yourself with basic knowledge
17:06
about your specific vehicle Read your
17:08
owner's manual Join online forms for
17:10
your make and model Learn the
17:11
maintenance schedule The more you know
17:13
the harder it is for anyone to take
17:14
advantage of you Remember honest
17:16
mechanics do exist I'd like to think I'm
17:18
one of them We want to build long-term
17:20
relationships with customers based on
17:22
trust not make a quick buck through
17:24
deception There you have it The 13 most
17:26
common repair shop ripoffs and exactly
17:28
how to protect yourself from them I hope
17:30
this insider knowledge helps you save
17:32
money and find honest service providers
17:34
who value your trust over your wallet If
17:36
this video saved you from an unnecessary
17:38
repair hit that subscribe button and
17:40
notification bell to never miss our
17:42
future automotive insider tips Drop a
17:44
comment below sharing your own repair
17:46
shop experiences good or bad so we can
17:49
all learn from them This is David from
17:50
Your Motorcare helping you drive smarter
17:53
save money and avoid getting ripped off
17:54
See you in the next video